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Frequently Asked Questions

  • Do I have to be part of a School to take part in a project?
    No, you don't need to be part of a school to take part. Although we do ask for a minimum of 10 participants or 10 artworks to be submitted for each project.
  • Do the projects cost the School any money to complete?
    No! For all our projects, except our Christmas Card Project, Schools collect their fundraising amount straight away, and send us the money owed. For our Christmas Card Project, parents pay for their items online, and then we send the School payment via bacs or a fundraising cheque before the end of the term. This way, the School does not need to handle any cash or cheques from parents.
  • Can I turn a project or product into a fundraising initiative?
    Yes! Once you have decided on what project or product you would like to work with, we can then turn it into a fundraising initiative. We can provide you with the recommended costs and promotional packs to help boost funds.
  • Can I do multiple projects at the same time?
    Yes, of course. You can do as many projects as you would like. All we ask is that you book in your production dates, to ensure you get the finished products delivered to you at a time that suits you.
  • Click here for our GDPR policies
    We retain any data necessary for us to produce an order. This includes scanned images provided by an organisation as part of the project process. The scanned images may include personal information such as photographs and names. All data we receive is processed using Secure Socket Layer data encryption and is stored on secure password and firewall protected servers. Access to personal data is limited, monitored and logged. The data retention period varies according to the requirements of each specific project. Please see the privacy policy for further details. We are GDPR compliant and ICO registered.
  • How do we help stay environmentally friendly?
    The materials used for production are sourced from well-managed forests. Our Invercote stock, which is used for printing our Christmas cards is FSC stock approved. All of our used waste card and paper is turned into pulp, with any sensitive material sent for secure pulp disposal. As a company, we strive to be sensitive to the environment, and have policies in place for energy-saving efficiency. This is a long term commitment, and will be reviewed on a regular basis.
    Please visit our policies page to see our most up-to-date ICO form. Our policies page can be found on the drop down menu underneath Contact.
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