Frequently Asked Questions

While we can’t accept additional artwork once your group has been submitted, we’ve got a simple solution to ensure no child misses out! Parents can easily upload a photo of their child’s artwork when the online shop opens. Here’s how to do it: Head to www.apfsorders.co.uk and enter the 8 characters at the bottom of the QR code. Take a photo of the artwork, following the provided guidelines. Save the image as a JPEG before proceeding to order your cards and gifts! We’ll handle the rest to make sure the artwork is processed along with the rest of the school’s orders. If you have any questions, feel free to reach out!

No, you don't need to be part of a school to take part. Although we do ask for a minimum of 10 participants or 10 artworks to be submitted for each project.

No! Parents pay for their items online, and then we send the School payment via bacs or a fundraising cheque before the end of the term. This way, the School does not need to handle any cash or cheques from parents.

Yes! Once you have decided on what project or product you would like to work with, we can then turn it into a fundraising initiative. We can provide you with the recommended costs and promotional packs to help boost funds.

Yes, of course. You can do as many projects as you would like. All we ask is that you book in your production dates, to ensure you get the finished products delivered to you at a time that suits you.

We retain any data necessary for us to produce an order. This includes scanned images provided by an organisation as part of the project process. The scanned images may include personal information such as photographs and names. All data we receive is processed using Secure Socket Layer data encryption and is stored on secure password and firewall protected servers. Access to personal data is limited, monitored and logged. The data retention period varies according to the requirements of each specific project. Please see the privacy policy for further details. We are GDPR compliant and ICO registered.

The materials used for production are sourced from well-managed forests. Our Invercote stock, which is used for printing our Christmas cards is FSC stock approved. All of our used waste card and paper is turned into pulp, with any sensitive material sent for secure pulp disposal. As a company, we strive to be sensitive to the environment, and have policies in place for energy-saving efficiency. This is a long term commitment, and will be reviewed on a regular basis.

Please visit our policies page to see our most up-to-date ICO form. Our policies page can be found on the drop down menu underneath Contact.