Covid - 19 Update
In these difficult times with constantly changing news and guidelines we wanted to reassure all our customers.
We have strong policies in place which means that we will be able to fulfil all orders we receive and
have already received within the rules that may be imposed. If you have any concerns please don’t hesitate to contact us by email or phone.
As the situation surrounding COVID-19 continues to develop daily, we are doing everything we can to ensure that we keep our people safe while continuing to deliver the high quality, personal service you are used to.
Following the latest advice from the UK Government, we have put in place measures to ensure that Art Projects for Schools (APFS) can continue to operate efficiently, should we need to close our office in the future.
We are ensuring that the APFS team have the equipment, technology and systems in place to allow them to work remotely
Our team will be able to securely access all necessary documentation remotely whilst following our usual processes and controls
We receive most of our communications electronically and recommend that you continue to use email to communicate with us and that you scan in any documentation you need to share with us and attach electronically to the email. If you believe you have sent something to us in the post and we have not responded to it, please continue to contact us as you would normally. You can call us on 0800 027 1939, email , use our live chat on our website or even reach out to us via our social media platforms
If resourcing levels in any part of our business are compromised due to illness or inability to work, we will refocus our teams as necessary to deliver to deadlines. This would mean prioritisation of workloads and we would keep those affected updated, whilst taking every effort to mitigate the impact should this situation arise.
We aim to run a ‘business as usual’ approach as best as possible
We also understand that the evolving COVID-19 situation will present challenges to you and we want to reassure you that we are in this together. If you have any questions, please don't hesitate to get in touch with us.